A Ziplining + Waterfalls experience by Umauma eXperience. Back to all Big Island tours.
Tour Summary: Nine ziplines over Umauma Falls at speeds up to 65 mph, including four tandem lines and a private 70-foot-deep river pool with kayaks and a catered lunch
Upside-down positions are allowed and common on the course; guides brief guests on approved techniques before departure. 
The first four lines run tandem; guests zip side-by-side rather than solo. The first four lines are dual lines; you zip side-by-side rather than solo. Speeds reach 65 mph on the longer lines; guides cover body position techniques at check-in. Cross a Suspension Bridge over a river gorge, lava tube and fern grotto. Credit: Hawaii Tourism Authority (HTA) / Heather Goodman The 200-foot bridge connects lines 4 and 5 and crosses 100 feet above a water-filled lava tube. You'll get a unique viewpoint over the triple-tiered Umauma Falls The private river section at Umauma is not visible from any public access point on the Hamakua Coast. The private river pool reaches 70 feet in depth; SUP boards and kayaks are included in the tour price. The pool is included in the Zip and Dip tour; swimming, kayaking, and SUP are all available during the one-hour water activity. The waterfall feeds directly into the private pool area included at the end of the zipline tour.
5 Tour Highlights:
- Four of the nine lines run tandem, side-by-side, including a 2,000-foot line directly above the river and falls
- Speeds reach 65 mph with views of 14 waterfalls, the Pacific Ocean, and Mauna Kea from the lines
- Triple-tier Umauma Falls viewed from a private guest-only shelter with no public access
- One hour at a private 70-foot-deep Umauma River pool with kayaks and SUP boards included (weather permitting)
- Catered sit-down lunch delivered to a private pavilion via utility zip-line
Important: Check in is 45 minutes prior to scheduled tour time. Ages 4 and up, with weight limits between 35 lbs. (16 kg) and 275 lbs. (125 kg) max.
Tour Information:
| Price: | Adult | Youth |
|---|---|---|
| (excluding taxes & fees) | $341.50 | $321 |
Tour Provider: Umauma eXperience
Activity: Ziplining + Waterfalls
Tour start time: 10 am (9:15 check-in)
Duration: 3.5 - 4 hours
Location: Hamakua Coast
Pick-up available? No
Included: All zipline safety equipment: helmets and harnesses. One hour at the private Umauma River pool, including kayak and SUP access (weather permitting). Catered lunch at private pavilion adjacent to the falls
Cancellations: 48 hour cancellation policy: Bookings cancelled less than 48 hours before tour time will be charged in full.
Read more: about ziplining in our Big Island ziplining guide.
Read more about the Umauma Falls Zip & Dip
Four of the nine ziplines here run tandem, meaning you go side-by-side with another guest rather than solo. Groups were large in older reviews: four reviewers from 2018 to 2023 counted 16 to 21 people, and one described a lot of standing around waiting.
Reviewers who came in anxious about heights credit the guides for working through positioning, body mechanics, and what to expect on each line before anyone clips in. One guide sings in English and Hawaiian between stations. Guides coordinate between platforms by walkie-talkie.
The nine lines add up to 2 miles, with a 2,000-foot line running directly over the Umauma River and the falls below. Views from the lines include 14 waterfalls, the Pacific Ocean, and Mauna Kea on clear days. A 200-foot suspension bridge crosses 100 feet above a water-filled lava tube and fern grotto. You see triple-tier Umauma Falls from a guest-only shelter.
After the lines, the group moves to a private section of the Umauma River where the main pool reaches 70 feet deep. Kayaks and stand-up paddleboards are available there. You get an hour in the pool, and it’s part of the 3.5 - 4 hours tour. Reviewers from 2019 to 2026 call the water cold, and an October 2026 reviewer found it brown and murky. Bring a dry change of clothes: a February 2026 reviewer finished the lines soaked after a rainstorm.
Lunch arrives by zipline
The catered lunch is served at a private pavilion and delivered via utility zip-line from the kitchen. It’s a sit-down meal at tables in the pavilion. Reviewers describe a simple lunch: a deli sandwich, chips and a drink. All safety equipment is included: helmets, harnesses, and rain-wear. The ziplines run rain or shine, with rain-wear provided. The river swim is weather permitting, and thunder, lightning or strong winds can cancel the tour.
Upside-down positions are allowed on the course; guides brief guests on approved techniques before departure.
What to know before you book
Guests must be at least 4 years old and weigh between 35 and 275 pounds. Physically, you climb three flights of stairs and walk short distances between stations. The tour is not suitable for pregnant guests or those with serious medical conditions or prior back or neck injuries.
Tours start at 10 a.m.; check-in is at 9:15 a.m. There is no hotel pickup; you drive to the departure point in Hakalau on the Hāmākua Coast. Reviewers report 1 hour 20 minutes to 2 hours from the Waikoloa resorts and about 2 hours from Kona. A 2021 reviewer who arrived 11 minutes after the start found the group had already left. Cancellation requires 48 hours notice; cancellations inside that window are charged in full.
Adult tickets are $341.50. Youth tickets for ages 4 to 10 are $321.
[Video] Video of the Umauma Falls Zip n Dip Experience
About Umauma eXperience
Umauma eXperience operates on private land on the Hāmākua Coast, giving them access to viewpoints and river areas not open to the public. We list them because the course design is varied in a way most zipline operations aren’t: tandem lines, solo lines, a suspension bridge, and a river component in a single tour. Reviewer feedback across more than 140 TripAdvisor ratings is consistent on guide quality and safety communication, which matters more to us than the hardware.
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